When we give an estimate to a customer, we require a $100 deposit that is fully refundable unless they have to cancel/postpone within 2 business days prior to their move date. You don’t pay us anything besides the deposit until the move is completed. Our quotes are based on time and materials, which means most likely the price will fluctuate. We do try to estimate higher than we think the job will take so we can hopefully come in under our estimated price.